1. What is Hang Seng e-Banking?
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Q: |
What
is Hang Seng e-Banking? |
A: |
It is an online
banking service launched by Hang Seng Bank through the Internet. With
Hang Seng e-Banking Services, you can gain access to your accounts as
well as perform banking transactions, securities and investment funds
trading. |
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|
Q: |
What
are the services available under Hang Seng e-Banking? |
A: |
The following services
are currently available:
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|
Q: |
Are
the services available 24 hours? |
A: |
Yes, the services
are available 24 hours a day. |
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|
Q: |
Can
I access Hang Seng e-Banking from overseas? |
A: |
Yes, provided that
you have access to the Internet with the recommended browser, you will
be able to access our e-Banking Services anywhere around the world. |
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|
Q: |
Do
I have to pay for Hang Seng e-Banking Services? |
A: |
Our e-Banking Services
are free to all customers with an Integrated Account, ATM Card, Credit
Card Account (excluding Hang Seng Company Card, Hang Seng Commercial Card, VISA Business Card, MasterCard
Corporate Card, U.S. Dollar VISA Gold Card, SuperCash,
Private Label Card and supplementary card), MPF customers (for employees only) and company customers using
Business Phone Banking Services (for sole proprietors only). However,
some transactions such as remittance and cashier order requests
are subject to handling fees. Besides, e-Banking Services are free to
Hang Seng MPF and ORSO customers (for employees only) who are allowed
to manage their MPF and ORSO online. |
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