Important Reminders on Online Banking Security
The Bank will not ask customers to provide their personal information (such as HK identity card number, date of birth, etc) or to re-confirm their identity when they log into their e-Banking accounts or during e-Banking sessions. Please call 2822-0228 for any suspicious case.
Safeguard your passwords!
Do not disclose your passwords to anyone
Our employees will never ask you to provide your passwords
Prevent others from peeping your passwords when entering them in public area
Beware of fraudulent eMails!
Visit Bank’s website www.hangseng.com to access your e-banking account
Never click on embedded URLs in emails from unknown sender
Ensure genuine source of instruction before paying to new account
Timely review of SMS alerts for payments
Report discrepancies or accidental disclosure of sensitive information on 2822-0228